Refund Policy

REFUND POLICY - THE BASICS

• The Java Snob Terms of Use

  Last Updated: September 2, 2024

  Thank you for visiting  The Java Snob (“The Java Snob”) website or using The Java Snob app. These Terms & Conditions (“Terms”) apply to your access and use of this website and other online or mobile products and services (collectively, the “Sites”) provided by The Java Snob, our brands, and subsidiaries (“The Java Snob,”“we,” or “our”). By visiting, viewing, or using the Sites, you agree to be bound by these Terms and acknowledge our Privacy Policy. If you do not agree to these Terms, do not use the Sites.

  If you have any questions about these Terms or the Sites, please contact us at cupofjoe@thejavasnob.com.

  1. Modifying the Terms & Conditions
  We may supply different or additional terms in relation to some of the Sites, and those different or additional terms become part of your agreement with us if you use those Sites. If there is a conflict between these Terms and the additional terms, the additional terms will control for that conflict.

  We may make changes to these Terms from time to time. If we make changes, we will provide you with notice of such changes, such as by sending an email, providing a notice through the Sites or updating the date at the top of these Terms. All modifications and additions to our products, services, or the Sites will be governed by the Terms, unless otherwise expressly stated by The Java Snob in writing. You also have the right to stop using our products, services, or the Sites at any time, and you may terminate these Terms by ceasing use of our products, services, or the Sites.

  2. Modifying the Sites
  We reserve the right to modify our Sites at any time, with or without notice to you. For example, we may suspend or stop providing any of our products, services, all or portions of the Sites at any time. If you don’t like any changes, you can stop using the Sites at any time. We are not responsible for any loss or harm related to your inability to access or use the Sites.

  3. Eligibility
  You must be at least 18 years of age to use the Sites. You agree to be fully responsible for the acts or omissions of use in relation to the Sites. If you use the Sites on behalf of another person or entity, (a) all references to “you” throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person’s or entity’s behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us.

  4. User Accounts and Account Security
  You may be able to register for an account to access certain features of the Sites, subject to agreeing to our The Java Snob Account Terms & Conditions (“The Java Snob Account Terms”). Only customers who register and agree to The Java Snob Account Terms are eligible for an account on the Sites. If you register for an account, you must abide by the The Java Snob Account Terms, including with respect to maintaining account security. We reserve the right to reclaim usernames, including on behalf of businesses or individuals that hold legal claim, including trademark rights, in those usernames. If you believe that your account has been compromised at any time, please contact us at cupofjoe@thejavasnob.com

  5. User Content
  The Sites may allow you and other users to create, post, store and share content, such as messages, text, photos, videos, and other materials (collectively, “User Content”). Except for the license you grant below, you retain all rights in and to your User Content, as between you and The Java Snob.

  You grant The Java Snob and any future subsidiaries and affiliates a perpetual, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you. When you post or otherwise share User Content on the Sites, you understand that your User Content and any associated information (such as your first name or profile photo associated with a product review or caption associated with a photo you share) may be visible to others and will be treated as non-confidential. This license continues even if you stop using the Sites.

  You may not create, post, store or share any User Content that violates these Terms or for which you do not have all the rights necessary to grant us the license described above. You represent and warrant that your User Content, and our use of such User Content as permitted by these Terms, will not violate any rights of or cause injury to any person or entity. Although we have no obligation to screen, edit or monitor User Content, we may delete or remove User Content at any time and for any reason without notice.

  6. Prohibited Conduct and Content
  You represent and warrant that you will not violate any applicable law, contract, intellectual property right or other third-party right or commit a tort, and you are solely responsible for your conduct while using the Sites. Specifically, you represent and warrant that you will not:
  - Use the Sites other than for their intended purposes, in any unlawful manner or in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Sites;
  - Copy, reproduce, distribute, publicly perform or publicly display all or portions of the Sites, except as expressly permitted by us or our licensors;
  - Modify the Sites, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon the Sites;
  - "Frame" our Sites or otherwise make it look like you have a relationship with us or that we have endorsed you for any purpose;
  - Send unsolicited or unauthorized advertising, solicitations, promotional materials, spam, junk mail, chain letters and pyramid schemes, or harvest or collect email addresses or other contact information of other users from the Sites for the purposes of sending spam;
  - Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access the Sites or to extract data;
  - Reverse engineer any aspect of the Sites or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any area, content or code of the Sites (except as otherwise expressly permitted by law);
  - Solicit personal information from anyone under 18 or solicit passwords or personally identifying information for commercial or unlawful purposes;
  - Use or attempt to use another's account without authorization from The Java Snob;
  - Attempt to circumvent any content filtering techniques we employ or access any service or area of the Sites that you are not authorized to access;
  - Engage in any harassing, intimidating, predatory or stalking conduct;
  - Develop or use any third-party applications that interact with User Content or our Sites without our prior written consent;
  - Use the Sites in a manner that could interfere with or damage, disable, overburden or impair the operation of the Sites or introduce to the Sites or our users any viruses, malware, corrupted data or other harmful, disruptive or destructive files or code; or
  - Use the Sites for any illegal or unauthorized purpose, or engage in, encourage or promote any activity that violates these Terms.

  You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. You represent and warrant that you will not create, post, store or share any User Content that:
  - Is known by you to be false, inaccurate or misleading;
  - Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent;
  - Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law;
  - May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party;
  - Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences;
  - Impersonates or misrepresents your affiliation with any person or entity;
  - Contains any unsolicited promotions, political campaigning, advertising or solicitations;
  - Contains any private or personal information of a third party without such third party’s consent;
  - Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or
  - In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying the Sites, or may expose The Java Snob or others to any harm or liability of any type.

  This Section 6 does not create any private right of action on the part of any third party or any reasonable expectation that the Sites will not contain any content that is prohibited by such rules.

  7. Ownership; Limited License
  The Sites, including any text, graphics, images, photographs, videos, illustrations, and other content contained therein, are owned by The Java Snob or our licensors and are protected under both United States and foreign laws. Except as explicitly stated in these Terms, all rights in and to the Sites are reserved by us or our licensors.

  8. Trademarks
  The trademarks, logos, characters, and service marks (collectively "Trademarks") displayed on the Site belong to The Java Snob or are used with permission. Trademarks may not be copied, imitated, or used, in whole or in part, without our prior written permission. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship, or recommendation by us.

  9. Feedback
  You may voluntarily communicate to us any questions, comments, suggestions, ideas, original or creative materials or other information about The Java Snob, our products, or the Sites (collectively, “Feedback”). You understand that we may use such Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you, including, without limitation, to develop, copy, publish, or improve the Feedback in our sole discretion. You understand that The Java Snob may treat Feedback as non-confidential.

  10. Repeat Infringer Policy; Copyright Complaints
  In accordance with the Digital Millennium Copyright Act and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others. If you believe any information on the Sites infringes your copyrights or applicable law, please contact The Java Snob with the following information:
  1. A description of the copyrighted work that you claim has been infringed;
  2. A description of where the material that you claim is infringing is located on the website;
  3. Your email address or other contact information that is sufficient for us to contact you;
  4. A statement by you that you in good faith believe that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  5. A statement by you that the above information in your notice to The Java Snob is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

  Notification must be submitted to the following for this site in the manner described below:

  By Email:

  cupofjoe@thejavasnob.com

  Also, please note that if you knowingly misrepresent that any activity or material on the Sites is infringing, you may be liable to The Java Snob for certain costs and damages.

  11. Third-Party Content and Hyperlinks
  We may provide information about third-party products, services, activities, or events, or we may allow third parties to make their content and information available on or through the Sites (collectively, “Third-Party Content”). We provide Third-Party Content as a service to those interested in such content. Your dealings or correspondence with third parties and your use of or interaction with any Third-Party Content are solely between you and the third party. The Java Snob does not control or endorse, and makes no representations or warranties regarding, any Third-Party Content, and your access to and use of such Third-Party Content is governed by the terms posted on those websites.

  Links on the The Java Snob websites may take you outside the The Java Snob network and systems and The Java Snob accepts no responsibility for the content, accuracy or function of these other third-party websites or mobile apps. The links are provided in good faith and The Java Snob cannot be held responsible for any subsequent change in other third-party websites or mobile apps to which we provide a link. The inclusion of any link to other websites or mobile apps does not imply endorsement by The Java Snob. We highly recommend that you make yourself aware of and carefully read the legal and privacy notices of all other websites or mobile apps that you visit.

  12. Fitness, Nutrition, and Health Information
  Information presented on The Java Snob websites is intended to impart general fitness, nutrition, and health information. The Java Snob is not engaged in rendering medical advice or services. The information presented on this site is not intended for diagnostic or treatment purposes. You should consult your doctor for medical advice or services, including seeking advice prior to undertaking a new diet or exercise program. Advance consultation with your doctor is particularly important if you are under eighteen (18) years old, pregnant, breastfeeding, or have health problems. Never disregard professional medical advice or delay in seeking it because of something you have read on the Sites.

  13. Indemnification and Limitation of Liability
  To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless The Java Snob and our subsidiaries and affiliates, and each of our respective officers, directors, agents, partners and employees (individually and collectively, the “The Java Snob Parties”) from and against any losses, liabilities, claims, demands, damages, expenses or costs (“Claims”) arising out of or related to (a) your access to or use of our products or Sites; (b) your User Content or Feedback; (c) your violation of these Terms; (d) your violation, misappropriation or infringement of any rights of another (including intellectual property rights or privacy rights); or (e) your conduct in connection with our products or Sites. You will promptly notify The Java Snob Parties of any third-party Claims, cooperate with The Java Snob Parties in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys' fees). The Java Snob Parties will have control of the defense or settlement, at our sole option, of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and The Java Snob or the other The Java Snob Parties.

  EXCEPT WHERE PROHIBITED, THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTY’S USE OF THE SITES TO THE FULLEST EXTENT PERMITTED BY LAW. THESE EXCLUSIONS INCLUDE, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOST DATA, COMPUTER FAILURE, OR THE VIOLATION OF YOUR RIGHTS BY ANY THIRD PARTY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY UPON WHICH THE CLAIM IS BASED. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY ARISING OUT OF OR RELATED TO YOUR USE OF THE SITES EXCEED THE AMOUNT YOU PAID USE TO USE THE APPLICABLE SITES IN THE PRECEDING TWELVE (12) MONTHS.

  14. Disclaimer of Warranties and Release
  Your use of the Sites is at your sole risk. Except as otherwise provided in a writing by us, the Sites and any content therein are provided “as is” and “as available” without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, The Java Snob does not represent or warrant that the Sites are accurate, complete, reliable, current or error-free. While The Java Snob attempts to make your use of the Sites and any content therein safe, we cannot and do not represent or warrant that the Sites or servers are free of viruses or other harmful components. You assume the entire risk as to the quality and performance of the Sites. Any advice or information, be it oral or written, obtained from The Java Snob or during the use of services made available on the Sites, shall not give rise to any guarantees which are not expressly provided for in the present Terms & Conditions.

  15. Compliance with Export Laws
  Additionally, software from the Sites may be further subject to United States Export laws, rules and regulations, as amended from time to time. No software from this Site may be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, Sudan or any other country to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

  16. Transfer and Processing Data
  In order for us to provide the Sites, you agree that we may process, transfer and store information about you in the United States and other countries, where you may not have the same rights and protections as you do under local law.

  17. Dispute Resolution
  Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court. For purposes of this Section 12 (Dispute Resolution), “The Java Snob” shall include its shareholders, subsidiaries, affiliates, agents, employees, predecessors in interest, successors and assigns.

  THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS, COLLECTIVE, OR REPRESENTATIVE CLAIM OR ACTION, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN THE AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR The Java Snob WOULD HAVE IN COURT, SUCH AS APPELLATE REVIEW, ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

  If you and The Java Snob have a Dispute (defined below), you and The Java Snob agree to make a good faith effort to resolve it informally prior to initiating a formal arbitration proceeding. If you or The Java Snob intend to initiate an arbitration proceeding, the initiating party must first send a verified notice (“Notice”) to the responding party that describes the Dispute. The Notice must include the initiating party’s name and contact information (address, telephone number, and email address), sufficient information to enable the parties to identify any transaction at issue; and a detailed description of (1) the Dispute, (2) the nature and basis of the claims, and (3) the nature and basis of the relief sought, with a detailed calculation. If you have a Dispute with us, you must send this notice to cupofjoe@thejavasnob.com. If The Java Snob has a Dispute with you, The Java Snob will send this notice to the email associated with your The Java Snob account or other email address you have provided to The Java Snob. You and The Java Snob will participate in an individual meet-and-confer in person or via teleconference or videoconference. The meet-and-confer will address only the Dispute between you and The Java Snob. If you are represented by counsel, your counsel may participate in the meet-and-confer, but you will still need to be present for the meet-and-confer. The Java Snob will participate through one of its representatives, and its counsel may also be present.

  If the Dispute is not resolved within sixty (60) days after receipt of the Notice (which period can be extended by agreement of the parties), you or The Java Snob may commence a formal dispute resolution proceeding consistent with the process set forth below. Compliance with and completing this informal dispute resolution process is a condition precedent to filing any formal dispute resolution proceeding, including a demand for arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in this informal dispute resolution process. If a party commences an arbitration without providing Notice and completing the informal dispute resolution process, that party will be responsible for any filing fees or other costs incurred in connection with such arbitration. If the sufficiency of a Notice or compliance with this informal dispute resolution process is at issue, it may be decided by a court at either party’s election, and any formal dispute resolution proceeding shall be stayed pending resolution of the issue. A court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of a demand for arbitration.

  If the parties are unable to resolve the Dispute through the mandatory informal dispute resolution process, except as set forth below, all claims, controversies, or disputes between you and The Java Snob will be resolved entirely through binding individual arbitration, rather than in court, including, without limitation, such claims, controversies, or disputes arising out of or relating to any aspect of the relationship between you and The Java Snob, your access or use of our Site or any products or services offered by or purchased from The Java Snob, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory (“Dispute”). Dispute will be given the broadest possible meaning permitted by law. It includes claims that arose before this or any prior agreement or that arise after the termination of this agreement. The sole exceptions to the foregoing requirement to arbitrate are that: (1) either party may assert individual claims in small claims court if those claims otherwise qualify for small claims court and as long as the matter remains in such court and is not removed or appealed to a court of general jurisdiction and advances only on an individual (non-class, non-representative basis); and (2) each party may bring suit in court to enjoin infringement or other misuse of intellectual property rights (but claims not related to infringement or other misuses or intellectual property rights but jointly submitted with claims to enjoin infringement or other misuse of intellectual property rights will be resolved only in arbitration). This Dispute Resolution section evidences a transaction in interstate commerce, and thus the Federal Arbitration Act governs the interpretation and enforcement of this Dispute Resolution section. This arbitration provision shall survive termination of this agreement. BY AGREEING TO THESE TERMS, AND UNLESS OTHERWISE PROVIDED, YOU AND The Java Snob GIVE UP THE RIGHT TO BRING AND PROSECUTE ANY DISPUTES IN A COURT OF LAW OR BEFORE A JURY AND GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTIONS OR REPRESENTATIVE ACTIONS.

  There is no judge or jury in arbitration, no class actions, and court review of an arbitration award is limited. An arbitrator, however, can award on an individual basis the same damages and relief as a court, in favor or against only the parties to the arbitration and only to the extent necessary to provide the relief warranted by the party’s individual claim, including injunctive and declaratory relief or statutory damages. The arbitrator may not award relief to any person or entity other than a party to the arbitration proceeding. The arbitrator must follow these Terms as a court would. The arbitrator may not consider any prior settlement offers in making the decision. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitration award shall be binding only among the parties to the arbitration and shall have no preclusive effect in any other arbitration or other proceeding involving a different party, provided that the arbitrator may consider rulings in other arbitrations involving different individuals.

  We agree that the arbitration will be administered by the American Arbitration Association (“AAA”), adr.org. (If the AAA is unavailable or unwilling to administer arbitrations consistent with this Dispute Resolution section, another arbitration provider shall be selected by the parties that will administer arbitrations consistent with this Dispute Resolution section. If the parties cannot agree on a provider, one shall be selected by the court and that provider will administer any arbitration consistent with this Dispute Resolution section.). To begin an arbitration proceeding, after satisfying the condition precedent identified above, you must (1) send a verified and personally signed demand for arbitration that describes (a) the nature and basis of your claims, and (b) the nature and basis of the relief sought, including a detailed calculation to: Dispute Resolution at cupofjoe@thejavasnob.com, and (2) contact the AAA and follow the appropriate procedures, where applicable, with the AAA to commence the arbitration. The Java Snob must do the same to begin an arbitration proceeding, except that it will send the demand for arbitration to the email address associated with your The Java Snob account or other email address you have provided to The Java Snob. Where applicable, the AAA consumer rules for arbitration will apply as modified by this Dispute Resolution section. Except as expressly provided in this Dispute Resolution section, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any Dispute relating to the interpretation, applicability, enforceability, or formation of this Dispute Resolution section including, but not limited to, a claim that all or any part of it is void or voidable. Payment of all filing, administration and arbitrator fees will be governed by the AAA's applicable consumer rules. The parties shall be responsible for their own attorneys' fees and costs in arbitration, unless they are authorized by law or the arbitrator determines that a claim was frivolous or brought for an improper purpose or in bad faith. Either party may, but is not obligated to, make a written settlement offer to resolve a Dispute. If an arbitration decision or award is later issued that is less favorable than the last written offer of settlement that a party did not accept, then that party must pay all reasonable costs and fees—including arbitration fees—incurred by the offering party after the written settlement offer was made. The arbitration may be conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location as set forth in the AAA rules. If requested, you shall personally appear (with your counsel if you have one) at an initial telephone conference with a case manager before an arbitrator is appointed. Notwithstanding anything to the contrary, The Java Snob will pay all fees and costs that we are required by law to pay.

  AS SET FORTH ABOVE, WE EACH AGREE TO BRING ANY DISPUTE ON AN INDIVIDUAL BASIS ONLY, AND NOT ON A CLASS, CONSOLIDATED, REPRESENTATIVE OR COLLECTIVE OR PRIVATE ATTORNEY GENERAL BASIS. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, WE EACH WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION AGAINST THE OTHER TO THE FULLEST EXTENT PERMITTED BY LAW. A Dispute may not be consolidated with a claim by any person or entity that is not a party to the arbitration proceeding, and the arbitrator may not otherwise preside over any form of a class, consolidated, representative, collective, or private attorney general proceeding. If a court determines that any of the prohibitions on non-individualized relief; class, representative, and private attorney general claims; and consolidation are unenforceable with respect to a particular claim or with respect to a particular request for relief (such as a request for injunctive relief), and all appeals from that decision have been exhausted (or the decision is otherwise final), then the parties agree that that particular claim or request for relief may proceed in court but shall be stayed pending arbitration of the remaining claims. You and The Java Snob may participate in a classwide, collective, and/or representative settlement of claims. Specifically, and notwithstanding anything to the contrary in this Section 17 (Dispute Resolution), the arbitrator may not issue a "public injunction" and any such "public injunction," if permitted, may be awarded only by a federal or state court. If either party is permitted to seek a "public injunction," all other claims and prayers for relief must be adjudicated in arbitration first and any such prayer or claim for a "public injunction" in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party's claim or prayer for "public injunctive relief." In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.

  Special Additional Procedures for Mass Arbitration: If twenty-five (25) or more similar claims are asserted against a party by the same or coordinated counsel or are otherwise coordinated, you and The Java Snob understand and agree that the resolution of the Dispute might be delayed. You and The Java Snob also agree to the following coordinated bellwether process and application of the AAA Multiple Consumer Case Filing Fee Schedule. Counsel for the claimants and counsel for The Java Snob shall each select ten (10) cases (per side) to proceed first in individual arbitration proceedings as part of a bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a bellwether process. If the parties are unable to resolve the remaining cases after the conclusion of the initial twenty (20) proceedings, each side shall select another ten (10) cases (per side) to proceed to individual arbitration proceedings as part of a second bellwether process. The remaining cases shall not be filed or deemed filed in arbitration nor shall any AAA fees be assessed in connection with those cases until they are selected to proceed to individual arbitration proceedings as part of a bellwether process. A single arbitrator shall preside over each case. Only one case may be assigned to each arbitrator as part of a bellwether process unless the parties agree otherwise. This staged process shall continue, consistent with the parameters identified above, until all the claims included in these coordinated filings, including your case, are adjudicated or otherwise resolved. The statute of limitations and any filing fee deadlines shall be tolled for claims subject to this Dispute Resolution section from the time of the first cases are selected for a bellwether process until the time your case is selected for a bellwether process, withdrawn, or otherwise resolved. A court shall have authority to enforce this paragraph and, if necessary, to enjoin the mass filing or prosecution of arbitration demands.

  Future Changes to Dispute Resolution Section: Notwithstanding any provision to the contrary, if  The Java Snob makes any future changes to this Dispute Resolution section (other than a change to the mailing or email address), you may reject any such change by sending The Java Snob written notice within thirty (30) days of the change to the address provided above. This is not an opt-out of arbitration altogether. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Dispute Resolution section.

  18. Governing Law and Venue
  Any dispute arising from these Terms and your use of the products or Sites will be governed by and construed and enforced in accordance with the laws of Pennsylvania except to the extent preempted by U.S. federal law, without regard to conflict of law rules or principles (whether of Pennsylvania or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or cannot be heard in small claims court will be resolved in the state or federal courts of Pennsylvania and the United States.

  19. SMS Program
  This section applies to you if you choose to participate in The Java Snob's short message service program (“SMS Program”). By participating in the SMS Program, you agree to receive recurring automated promotional and personalized marketing text messages from The Java Snob, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other phone number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase.

  Message and data rates may apply to any messages sent to you from us and to us from you. Message frequency will vary.  The Java Snob reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. The Java Snob also reserves the right to change the short code or phone number from which messages are sent. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas.

  Cancellation. You can cancel or unsubscribe your participation in and of The Java Snob messaging services at any time.

  20. Pennsylvania Notice
  The Attorney General of Consumer Protection may be found at Bureau of Consumer Protection – PA Office of Attorney General

  21. Severability
  If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

  22. Miscellaneous
  The failure of The Java Snob to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. You agree that communications and transactions between us may be conducted electronically. All notices from The Java Snob to you will be deemed delivered and effective when sent to the e-mail address you provide to us (if you do provide your email address to us).

• Accordion item 2 of 6 Conditions of Sales

  1. Applicability of General Conditions of Sale
  1.1 Each order placed directly with The Java Snob (“The Java Snob”) by means of The Java Snob website, The Java Snob app, through The Java Snob’s Customer Service, or at The Java Snob’s retail boutique locations shall be governed by these General Conditions of Sale. By placing an order, you acknowledge that you have read, understood and accepted, without reserve, these General Conditions of Sale.
  1.2 These General Conditions of Sale apply only to sales in the United States of America. International orders are not available via The Java Snob website, The Java Snob app, or The Java Snob  Customer.
  1.3 The Java Snob reserves the right, at any time, to modify these General Conditions of Sale by posting a new dated version on this website or app, as applicable.
  1.4 By using The Java Snob website or The Java Snob app, you also accept and agree to be bound by our Terms of Use and acknowledge our Privacy Policy.  The Java Snob invites you to read them carefully before using the services provided on this website or app, as applicable. Unless otherwise stated in other applicable terms and conditions, these Conditions of Sale, the Terms of Use and Privacy Policy govern to the exclusion of any conflicting terms.
  1.5 Purchase of  The Java Snob products from third party retail locations or via third party websites are not covered by these General Conditions of Sale. Third party terms and conditions will apply to such sales, as applicable.

  2. Customer Registration
  2.1 You may be able to register for an account on The Java Snob website or The Java Snob app, subject to agreeing to our The Java Snob Account terms and conditions (“The Java Snob Account Terms”). Only customers who register and agree to The Java Snob Account Terms are eligible for an account on The Java Snob website or The Java Snob app. Customers who register and agree to The Java Snob Account Terms may be eligible for certain benefits. See The Java Snob Account Terms for details.

  3. Guest Checkout
  3.1 Customers without an account may place an order on The Java Snob website or The Java Snob app as a guest. 3.2 Certain limitations regarding accessing order history or other benefits available to customers with registered accounts may apply to guest purchases.

  4. Orders
  4.1 By placing an order through The Java Snob website, The Java Snob app, or through The Java Snob Customer Service, you make an offer to purchase the products you have selected under these General Conditions of Sale.
  4.2 Orders you place with The Java Snob on its website, The Java Snob app, through The Java Snob's Customer Service, and at The Java Snob's retail boutique locations are subject to monthly maximum quantity limitations, which are set at The Java Snob’s sole discretion.
  4.3 The Java Snob offers its products within the limits of its available stocks.
  4.4 The unauthorized resale of  The Java Snob products is strictly prohibited. Customers found to have engaged in the unauthorized resale of  The Java Snob products shall have their accounts immediately terminated.

  5. Order Confirmations
  5.1 The order you place on The Java Snob website, The Java Snob app, or through The Java Snob’s Customer Service is not confirmed until The Java Snob transmits an order confirmation by e-mail.
  5.2 The Java Snob reserves the right to refuse orders for any reason or no reason at all.
  5.3 The order confirmation, including payment information, transmitted by The Java Snob constitutes full proof of the order and the entire transaction.

  6. Prices and Delivery Charges
  6.1 The prices payable for the item(s) you order are those displayed on The Java Snob website or The Java Snob app, as applicable, on the date you place your order (as set out in the order confirmation), but excluding any applicable delivery charges.
  6.2 Delivery charges will be billed at the rates indicated onThe Java Snob website or The Java Snob app, as applicable, on the date you place your order (as set out in the order confirmation).
  6.3 The Java Snob reserves the right to modify its prices and delivery charges at any time and to cancel an order in case of writing, printing or calculation errors.

  7. Delivery
  7.1 All orders confirmed by The Java Snob will be delivered to the delivery address you specify when placing your order. Delivery tracking may be available in certain locations through The Java Snob or third party delivery vendors. The phone number you provide may be used to notify you of delivery and/or may be visible on the outside of the package delivered.
  7.2 The Java Snob does its utmost to ensure deliveries in the timing shown on the delivery option selected and set out in the order confirmation, but does not guarantee delivery times.
  7.3 Deliveries can only be made to locations in the United States of America.

  8. Verification of Merchandise
  8.1 It is your responsibility to verify the quantity and condition of the merchandise upon delivery.
  8.2 In case you observe damaged or missing items, you must inform The Java Snob within 7 days after the delivery. The Java Snob may in such case provide you with identical replacement merchandise in its discretion and may request additional information to support your claim.

  9. Returns
  9.1 Machines and accessories purchased directly from The Java Snob can be returned within 30 days from the date of purchase or delivery (if such delivery date is verified through a delivery receipt). The machine must be in its original packaging, and you must include all relevant invoices and/or receipts with your return.
  9.2 Unopened coffee sleeves purchased directly from The Java Snob can be returned within 30 days after receipt from purchase or delivery (if such delivery date is verified through a delivery receipt). All relevant invoices and/or receipts must be included with your return. Individual capsules and opened coffee sleeves are not eligible for return, except in very limited circumstances as approved by The Java Snob.
  9.3 9.3 Purchases made via The Java Snob website, The Java Snob app, through The Java Snob  Customer Service, or at a The Java Snob retail boutique location may be returned to The Java Snob address shown on the packing slip received with the merchandise. If the packing slip is not available or assistance is required, a return may be initiated by calling The Java Snob Customer Service. The return postage will be at your expense.
  9.4 Once a properly completed return has been received by The Java Snob, The Java Snob will refund you the purchase price (excluding shipping costs) of the returned merchandise no later than thirty (30) days after The Java Snob receives such returned merchandise. The Java Snob will reimburse your purchase price (excluding shipping costs) for the merchandise in the original form of payment. In certain circumstances involving cash payment, in-store credit, The Java Snob gift card, or returned gift merchandise, The Java Snob may instead offer account or in-store credit. Incomplete returns will not be processed.
  
  IMPORTANT: Any product or coffee purchased at a third-party retail store or from a third-party website must be returned to the original store or site from which it was purchased, and is subject to such third-party return policies.

  10. No Warranty
  10.1 Each product purchased directly from The Java Snob, either via its website, app, Customer Service Center, or at a The Java Snob retail boutique location, does not come with a warranty. 
  10.2 Any limited warranty(s) provided is(are) valid only in the United States of America.
  10.3 Except to the extent allowed by applicable law, the terms of the limited warranty(s) do not exclude, restrict or modify the mandatory statutory rights applicable to the sale of this product and are in addition to those rights. If you believe your product is defective, contact The Java Snob for instructions on how to proceed with a repair or exchange.
  10.4 Products that are co-branded with another company, or that are purchased via a third party retail location or third party website, may have different warranty coverage. Please consult the third party company or user manual for details.

  11. After-Sales Service
  11.1 If you encounter any problems or have any questions concerning the functioning, maintenance or after-sales service of your purchase, please contact The Java Snob via our website or by telephone for advice and assistance.
  11.2 If your problem cannot be resolved via remote assistance (Where applicable), The Java Snob offers a series of advantageous after-sales service options. Please contact The Java Snob for detailed information.

  12. Limitation of Liability
  12.1 The photographs and texts illustrating and describing the products on The Java Snob website and The Java Snob app are non-contractual and for information purposes only.  The Java Snob shall not be liable in case of errors or omissions in the photographs or texts displayed on this website or app, as applicable.
  12.2 Without limiting the scope of these General Conditions of Sale, no claim of any kind, whether as to products delivered or non-delivery of products, or otherwise, shall be greater in amount than the purchase price of the products in respect of which damages arc claimed. IN NO EVENT SHALL THE JAVA SNOB OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE (EVEN IF THE POSSIBILITY OF SUCH DAMAGE WAS KNOWN OR COULD HAVE BEEN KNOWN BY The Java Snob), CAPABLE OF ARISING IN CONNECTION WITH ITS PRODUCTS, THEIR USE, SALE OR THIS WEBSITE OR APP, AS APPLICABLE.

  13. Force Majeure
  13.1 The Java Snob will make every reasonable effort to fulfill its obligations. However, The Java Snob cannot be held responsible for delays or failure to deliver caused by circumstances beyond its reasonable control. Such circumstances include strikes, wars, natural catastrophes or any others that make impracticable the production, transportation or delivery of products.
  13.2 In the event of delay, The Java Snob will perform its obligations as soon as reasonably possible, and it reserves the right to allocate any remaining product supply among customers in a fair and reasonable manner.

  14. Applicable Law and Dispute Resolution
  14.1 These Conditions of Sale are governed by, and construed and enforced in accordance with, the laws of the State of Pennsylvania, without regard to its law governing conflict of laws. All disputes arising out of or in connection with your purchase and use of The Java Snob products shall be settled according to the dispute resolution procedure and other terms set forth in Section 17 (“Dispute Resolution”) of The Java Snob terms of use.

  15. The Java Snob
  15.1. 'The Java Snob' allows you to reorder and pay for your purchases automatically based on a chosen frequency.
  15.2 These General Conditions of Sale apply to any order placed through The Java Snob. In the event of a conflict between these General Conditions of Sale and the terms related specifically to The Java Snob, the terms and conditions related to The Java Snob will prevail.
  15.3 TheJavaSnob terms and conditions details are available at www.TheJavaSnob.com. 

  Effective September 2, 2024
  The Java Snob